Terms of service

These terms are a contract between you and Oleon (Private) Limited, the company behind OleeHire at hire.oleon.io. By creating an account, applying to a role through an OleeHire link, or otherwise using the platform, you agree to them. If you do not agree, do not use the service.

If you accept these terms on behalf of a company, you confirm you have authority to bind that company, and "you" means the company.

OleeHire collects job applications through a single link, scores CVs against criteria you set, runs voice interviews with shortlisted candidates, and returns a ranked report with recordings, transcripts and the reasoning behind every score.

We may change, add or remove features. We will not materially reduce a feature you pay for during a paid term without notice and, if the reduction matters to you, a pro rata refund of the unused period.

• chevron_rightYou must be at least 18 and provide accurate details when you sign up.
• chevron_rightAccounts belong to an organisation. Whoever creates the organisation is its owner and can invite, promote and remove members.
• chevron_rightYou are responsible for what happens under your account, including anything done by people you invite. Keep credentials secret and tell us at once if you suspect misuse.
• chevron_rightOne person, one account. Do not share logins.

• chevron_rightThe free tier includes the interviews stated on the pricing page at sign-up. No card is needed to start.
• chevron_rightPaid plans are billed in advance, monthly or annually, and renew automatically until cancelled.
• chevron_rightUsage above the plan allowance, such as extra interviews, is billed in arrears at the published rate.
• chevron_rightCancel at any time from billing settings. Cancellation stops the next renewal, it does not refund the current period, and access continues until the period ends.
• chevron_rightPrices exclude tax unless stated. You are responsible for any VAT, GST or withholding that applies.
• chevron_rightIf a payment fails we may suspend the account after notice and a grace period.

Hiring is regulated. The platform helps you run a fairer process, but the legal responsibility for your hiring decisions stays with you.

• chevron_rightYou are the controller. For candidate data collected through your roles, you decide the purpose and we process it on your instructions. Our privacy policy sets out the terms of that processing.
• chevron_rightTell candidates. You must give candidates the notice their local law requires, including that an AI screens their CV and conducts a recorded voice interview, and obtain consent where consent is the basis you rely on.
• chevron_rightA human decides. You must not use the platform to reject or select a candidate by automated means alone where the law requires human involvement. Rejections are recorded against a named person in your team.
• chevron_rightNo discrimination. Do not set criteria or use the platform in a way that discriminates on a protected characteristic. Some jurisdictions also require bias audits or advance notice for automated employment decision tools. Meeting those requirements is your responsibility.
• chevron_rightReal roles only. Do not post a role you are not hiring for, and do not use candidate data for anything other than the role it was submitted to, unless the candidate agreed to a talent pool.

You can apply and interview without paying anything. The employer that published the link, not OleeHire, decides who is hired.

• chevron_rightYour interview is recorded and transcribed so it can be scored and reviewed. You will be told before it starts.
• chevron_rightAnswer as yourself. Do not impersonate another person, submit a CV that is not yours, or use another person to sit the interview.
• chevron_rightYou may ask the employer for a human review of any AI assessment, and you may ask them to delete your application.
• chevron_rightApplying does not create an employment relationship, an offer, or any promise of one.

You agree not to:

• chevron_rightBreak the law, infringe anyone's rights, or use the platform to harass, defraud or mislead.
• chevron_rightUpload malware, or content you have no right to upload.
• chevron_rightReverse engineer, scrape, resell or benchmark the service for a competing product.
• chevron_rightProbe, load test or attack the infrastructure, or bypass rate limits, quotas or access controls.
• chevron_rightUse the AI output to build or train a competing model.
• chevron_rightAutomate access outside the interfaces we provide.

Job descriptions, criteria, notes, CVs and interview data stay yours or the candidate's. We claim no ownership.

You grant us a worldwide, non-exclusive, royalty free licence to host, copy, transmit, transcribe and process that content strictly to provide the service and to keep it secure. The licence ends when the content is deleted, apart from backup copies that roll off on their own schedule.

Scores, rankings, transcripts, summaries and recommendations are produced by machine learning models and are provided as a first pass for a human to review.

• chevron_rightOutput can be inaccurate, incomplete or biased in ways we have not anticipated. Verify anything you rely on.
• chevron_rightOutput is not legal, employment, immigration or professional advice.
• chevron_rightSimilar inputs may produce different output. We do not warrant reproducibility.
• chevron_rightYou remain responsible for every hiring decision you make, whatever the platform recommended.

The platform, its software, design, branding and documentation belong to Oleon (Private) Limited and its licensors. We grant you a limited, revocable, non-transferable right to use the service under these terms. Nothing else is granted. Feedback you send us may be used freely and without obligation.

The platform relies on providers including Supabase, Google Cloud, Vercel and Resend, and can connect to tools you choose such as calendars, job boards and applicant tracking systems. Their terms govern their part, and we are not responsible for their acts or omissions. An outage at a provider may interrupt the service.

Each side will protect the other's non-public information with at least reasonable care and use it only for this agreement. This does not cover information that is public, already known, independently developed, or required to be disclosed by law, in which case the disclosing side gets notice where that is lawful.

• chevron_rightYou may close your account at any time from settings.
• chevron_rightWe may suspend or terminate an account that breaches these terms, creates a security or legal risk, or is more than 30 days late on payment. Where practical we give notice and a chance to fix the problem first.
• chevron_rightOn termination your right to use the service stops. You can export your data for 30 days, after which it is deleted under the retention rules in the privacy policy.

The service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error free, that AI output will be accurate, or that it will identify the best candidate. Nothing here excludes liability that cannot be excluded by law, or affects the consumer rights of an individual candidate.

To the fullest extent the law allows, neither side is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or data, however caused.

Our total liability arising out of or relating to the service is capped at the greater of the fees you paid us in the 12 months before the claim, or USD 100. This cap does not apply to your payment obligations, either side's breach of confidentiality, or liability that cannot be limited by law.

If you are using the service as an organisation, you will defend and indemnify Oleon (Private) Limited against third-party claims arising from your content, your hiring decisions, your failure to give candidates the notice or obtain the consent the law requires, or your breach of these terms. We will tell you about the claim promptly and let you control the defence of it.

We may update these terms. For material changes we will email account holders and show a notice in the app at least 30 days before they take effect. Continuing to use the service after that date means you accept the new terms. If you do not, cancel before they take effect and we will refund the unused part of any prepaid term.

These terms are governed by the laws of Sri Lanka, without regard to conflict of law rules, and the courts of Colombo have exclusive jurisdiction. If you are a consumer, you keep the protection of the mandatory laws of the country you live in. Before filing anything, write to legal@oleon.io. Most disputes are settled faster that way.

• chevron_rightThese terms and the privacy policy are the entire agreement between us and replace anything said earlier.
• chevron_rightIf a clause is held unenforceable, the rest stays in force.
• chevron_rightNot enforcing a right once does not waive it.
• chevron_rightYou may not assign this agreement without our written consent. We may assign it to a successor in a merger or sale.
• chevron_rightNeither side is liable for delay caused by events beyond reasonable control.

Questions about these terms: legal@oleon.io. See also our privacy policy.